Client Feedback

8 / 10

Client Rating

Valued Client Feedback Form

Burns Beach - The Accolade Plus

At Ventura Homes we continually strive for improvement. We believe that our clients are the best judges when it comes to our service and the quality of our homes.

When the client picks up the keys to their new home we request that they fill in a client feedback form. The responses are genuine and we take all feedback seriously.

  1. We aim to make each step of the building process easy and enjoyable. How did you find the sales process?

    • Excellent
    • Above Average
    • Average
    • Below Average
  2. How did you feel your pre-start and selection went?

    • Excellent
    • Above Average
    • Average
    • Below Average
  3. How did you find communication with your Client Liaison Officer? Were you kept updated as required?

    • Excellent
    • Above Average
    • Average
    • Below Average
  4. How was your experience dealing with the Construction Supervisor?

    • Excellent
    • Above Average
    • Average
    • Below Average
  5. What are your thoughts on the design and quality of your new home?

    • Excellent
    • Above Average
    • Average
    • Below Average
  6. How do you feel about the overall experience of building with Ventura Homes?

    • Excellent
    • Above Average
    • Average
    • Below Average
  7. Would you recommend Ventura Homes to other people?

    • Yes
    • No
    • Maybe
  8. We are genuinely interested in your thoughts. Please tell us how you found the Ventura Homes building experience.

    The sales consultant was excellent, assisted and advised us during our early meetings. We love the house, thanks. We were only disappointed in the downtime of handover. The house was sitting with very minor fix-ups that delayed the handover and that was frustrating.

Ventura Homes Reviews are collated at handover. We strive to deliver the best service and the greatest building experience in Western Australia. We don’t just build houses – we build homes.